1. Data Collection and Use

We collect and process your personal data only for specific, lawful purposes, including:

  • Processing orders placed on the website.
  • Managing and delivering purchased products or services.
  • Communicating regarding orders or inquiries.

The personal data we collect may include:

  • First and last name.
  • Email address.
  • Shipping address.
  • Additional delivery-related information (e.g., courier instructions).

We process your data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Finnish laws.

2. Order Processing and Delivery

To fulfill orders, we may share your personal data with trusted third-party service providers, such as shipping companies or IT service providers. These parties only process your data to the extent necessary for order fulfillment or website functionality.

3. Newsletter Subscription

With your consent, we may send you newsletters and special offers via email.

  • You can subscribe to the newsletter at checkout or by entering your email address on the website.
  • You can withdraw your consent at any time by clicking the “Unsubscribe” link in our emails or by contacting info@deerforest.co.uk.

We do not share your data with third parties for marketing purposes.

4. Cookies

This website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device to improve functionality and personalize content. The cookies we use include:

  • Essential cookies: Required for basic website functions.
  • Analytics cookies: Collect anonymous data on user behavior to improve site performance.
  • Functional cookies: Enhance user experience by remembering preferences and settings.

You can manage or delete cookies in your browser settings, but please note that disabling cookies may affect website functionality.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this privacy policy or as required by law. Specific retention periods include:

  • Order data: Retained for up to 10 years for accounting and legal compliance.
  • Newsletter subscription data: Retained for up to 5 years from consent unless unsubscribed earlier.
  • Inquiry data: Retained for 6 months after the issue is resolved.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request information about the personal data we collect.
  • Correction: Request correction of incorrect or incomplete data.
  • Deletion: Request deletion of your data unless retention is legally required.
  • Withdraw consent: Withdraw consent for data processing (e.g., newsletter subscription).

To exercise your rights, please contact info@deerforest.co.uk.

7. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, alteration, or loss.
In our online store, payments are processed via the makecommerce.lt platform, managed by Maksekeskus AS (Niine 11, Tallinn 10414, Estonia, reg. no: 12268475). Therefore, personal data necessary for completing and confirming payments will be shared with Maksekeskus AS.

8. Privacy Policy Updates

This privacy policy is reviewed and updated as needed, at least every two years. Any changes will take effect upon publication on the website. Continued use of the website after updates indicates your acceptance of the revised policy.

9. Contact Information

If you have any questions or concerns regarding this privacy policy or your personal data, please contact: Email: info@deerforest.co.uk
Thank you for trusting Deerforest.